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Program: Children's Mental Health Services - Emergency Department Diversion Team  
Organization: Starling Community Services
Phone Numbers: 519-884-7755
Email: admin@starlingcs.ca
Website: starlingcs.ca/mentalhealth/program-directory/crisi...
Intersection: Burning Bush Rd and Benjamin Rd
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Service Description: Emergency mental health services for children and youth aged 6-18 years of age who seek help for mental health concerns at a hospital emergency department * short-term intervention focused on safety and stability * services provided for up to one month

This program is accessed through hospital emergency departments, including:
  • WRHN @ Midtown (formerly Grand River Hospital, KW Campus) emergency department and crisis extended assessment unit
  • Cambridge Memorial Hospital
  • Guelph General Hospital
  • Groves Memorial Community Hospital
  • Louise Marshall Hospital
  • Wellington Health Care Alliance – Palmerston and District Hospital

Fees: Free
Application: Access through hospital emergency department
Eligibility / Target Population: Children and youth 6 to 18 years of age who present to regional emergency departments for mental health-related concerns but do not require hospital-based assessment or stabilization
Languages: English
Area Served:
Waterloo Region and area  
See Also: Community Mental Health Programs
Mental Health for Children and Youth

This information was last completely updated on July 28, 2026

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