Let us know about changes to your services.
 Add to clipboard  |  Print      

Program: Children's Mental Health Services - Emergency Department Diversion Team  
Organization: Starling Community Services
Phone Numbers: 519-884-7755
Email: admin@starlingcs.ca
Website: starlingcs.ca/mentalhealth/program-directory/crisi...
Address:
285 Benjamin Rd
Waterloo, ON
N2J 3Z4
Intersection: Benjamin Rd and Burning Bush Rd
Location: Waterloo (Beaver Creek Meadows)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon8:30am-5pm
Tue8:30am-5pm
Wed8:30am-5pm
Thu8:30am-5pm
Fri8:30am-5pm

Service Description: Emergency mental health services for youth * programs and services contain two streams * service designed to be up to one month in length

Emergency Department Diversion: immediate support for children across six area hospitals and eight local medical clinics for children * no admission is required * respite beds available at Safe Haven Youth Services

Woodlands Short-Term Stay/CAIP Transition Service: 4-6 weeks of intensive supports for youth who have been discharged from Grand River Hospital's Child and Adolescent Inpatient Psychiatry Unit * two beds available at Children's Mental Health Centre

This program is accessed through hospital emergency departments, including:
  • WRHN at Midtown (formerly Grand River Hospital, KW Campus) emergency room and crisis extended assessment unit
  • Cambridge Memorial Hospital
  • Guelph General Hospital
  • Groves Memorial Community Hospital
  • Louise Marshall Hospital
  • Wellington Health Care Alliance – Palmerston and District Hospital

Fees: Free
Application: Call or email * no referral required
Eligibility / Target Population: Children and youth 6 to 18 years of age in need of mental health services and supports, and their families
Languages: English
Area Served:
Waterloo Region and area  
See Also: Community Mental Health Programs
Mental Health for Children and Youth

This information was last completely updated on July 22, 2025

Suggest an Update

© 2025, Ontario Health atHome